(주)레드바이오컴퍼니

Product Inquiry

Article 1 (Purpose)
Red Bio Company Co., Ltd. (referred to as the Company) complies with the Personal Information Protection Act to protect the information (referred to as personal information) of individuals (referred to as “users” or “individuals”) who use the services (referred to as “company’s services”) that the Company intends to provide. In order to comply with relevant laws and regulations, such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. (referred to as the ‘Information and Communications Network Act’), and to promptly resolve service users’ grievances related to personal information protection, personal information is processed as follows.

Article 2 (Principles of personal information processing)
In accordance with personal information-related laws and this policy, the company may collect users’ personal information, and the collected personal information may be provided to third parties only with the individual’s consent. However, if legally enforced by laws, regulations, etc., the company may provide the collected personal information of users to a third party without prior consent of the individual.

Article 3 (Disclosure of this policy)
1. The company discloses this policy through the first screen of the company website or a link to the first screen so that users can easily check this policy at any time.
2. When the company discloses this policy in accordance with Article 1, it uses font size, color, etc. to enable users to easily check this policy.

Article 4 (Changes to this policy)
1. This policy may be revised in accordance with changes in personal information-related laws, guidelines, notices, or policies or contents of government or company services.
2. If the Company revises this policy in accordance with Paragraph 1, it will announce it in one or more of the following ways.
A) A method of making announcements through the notice section on the first screen of the company’s Internet homepage or through a separate window. Method of notifying users in writing, facsimile, e-mail, or similar methods
3. The Company will announce the notice in Article 2 at least 7 days prior to the effective date of the revision to this policy. However, if there are significant changes to user rights, notice will be provided at least 30 days in advance.

Article 5 (Personal Information Collection Method)
The company collects users’ personal information in the following ways.
1. How users enter their personal information on the company’s website
2. A method in which users enter their personal information through services other than the website provided by the company, such as applications.

Article 6 (Use of personal information)
The company uses personal information in the following cases.
1. When necessary for company operation, such as delivery of notices.
2. To improve services for users, such as responding to usage inquiries and handling complaints.
3. To provide the company’s services.
4. To prevent and sanction actions that interfere with the operation of the service, including restrictions on use of members who violate laws and company terms and conditions, and fraudulent use.

Article 7 (Retention and use period of personal information)
1. The company holds and uses personal information for the period necessary to achieve the purpose of collecting and using personal information from users.
2. Despite the previous clause, the company, according to internal policy, retains records of unauthorized use of the service for up to one year from the time of membership withdrawal to prevent unauthorized registration and use.

Article 8 (Retention and use period of personal information in accordance with laws)
The company retains and uses personal information as follows in accordance with relevant laws and regulations.
1. Information retained and retention period in accordance with the Act on Consumer Protection in Electronic Commerce, etc.
A) Records on contracts or subscription withdrawals, etc.: 5 years
B) Records of payment and supply of goods, etc.: 5 years
C) Records of consumer complaints or dispute resolution: 3 years
D) Records of labeling and advertising: 6 months
2. Information retained and retention period according to the Communications Secrets Protection Act
A) Website log record data: 3 months
3. Information and retention period according to the Electronic Financial Transactions Act
A) Records of electronic financial transactions: 5 years
4. Act on the protection and use of location information, etc.
A) Records of personal location information: 6 months

Article 9 (Principle of destruction of personal information)
In principle, when personal information is no longer needed, such as when the purpose of processing a user’s personal information has been achieved or the retention/use period has elapsed, the company destroys the relevant information without delay.

Article 10 (Personal Information Destruction Procedure)
1. The information entered by the user for membership registration, etc. is transferred to a separate DB (in the case of paper, a separate filing cabinet) after the purpose of personal information processing is achieved and stored in accordance with the internal policy and other relevant laws and regulations. (See period of use) It is stored for a certain period of time and then destroyed.
2. The company destroys personal information for which there is a reason for destruction through the approval process of the personal information protection manager.

Article 11 (Method of destroying personal information)
The company deletes personal information stored in electronic file format using technical methods that render the record unrecoverable, and personal information printed on paper is destroyed by shredding or incineration.

Article 12 (Measures to transmit advertising information)
1. When transmitting advertising information for commercial purposes using electronic transmission media, the company obtains the user’s explicit prior consent. However, prior consent will not be obtained in any of the following cases.
A) If the company collects contact information directly from the recipient through a transaction relationship for goods, etc., and if the company intends to transmit for-profit advertising information about goods of the same type as those processed and transacted with the recipient within 6 months from the end of the transaction
B) In the case where a telemarketer, according to the ‘Act on Door-to-Door Sales, Etc.,’ engages in telephone solicitation as part of cultivation, they are required to inform the recipient of the source of the collected personal information and conduct telephone solicitation.
2. Notwithstanding the preceding article, if the recipient expresses an intention to refuse receipt or withdraws prior consent, the Company will not transmit advertising information for commercial purposes and will notify the recipient of the processing results for refusal to receive information or withdrawal of consent.
3. Notwithstanding Article 1, if the Company transmits advertising information for commercial purposes using electronic transmission media between 9:00 PM and 8:00 AM the next day, separate prior consent is obtained from the recipient.
4. When transmitting advertising information for commercial purposes using electronic transmission media, the company specifically discloses the following information in the advertising information.
A) Company name and contact information
B) Indication of intention to refuse reception or withdraw consent.
5. When transmitting advertising information for commercial purposes using electronic transmission media, the Company will not take any of the following measures.
A) Measures to avoid or prevent recipients of advertising information from opting out of receiving it or withdrawing their consent to receive it.
B) A measure to automatically create the recipient’s contact information, such as a phone number or e-mail address, by combining numbers, symbols, or letters
C) Measures to automatically register phone numbers or e-mail addresses for the purpose of transmitting commercial advertising information
D) Various measures to hide the identity of the transmitter of advertising information or the source of advertisement transmission
E) Various measures to induce a response by deceiving recipients for the purpose of transmitting advertising information for commercial purposes

Article 13 (Protection of children’s personal information)
1. To protect the personal information of children under the age of 14, the company allows membership registration only for users over the age of 14.
2. Notwithstanding Article 1, if the user is a child under the age of 14, the Company obtains consent from the child’s legal representative to collect, use, and provide the child’s personal information.
3. In case of Article 2, the company additionally collects the legal representative’s name, date of birth, gender, duplicate subscription confirmation information (ID), mobile phone number, etc.

Article 14 (Withdrawal of personal information inquiry and collection consent)
1. Users and their legal representatives can view or modify their registered personal information at any time and request withdrawal of consent to personal information collection.
2. Users and their legal representatives may withdraw their consent to the collection of their subscription information, etc. by contacting the personal information protection manager or person in charge in writing, by phone, or by e-mail, and the company will take action without delay.

Article 15 (Change of personal information, etc.)
1. Users may request the company to correct errors in personal information through the methods described above.
2. In the case of the preceding paragraph, the company will not use or provide personal information until the correction of personal information is completed, and if incorrect personal information has already been provided to a third party, the company will notify the third party of the result of the correction without delay and make the correction.

Article 16 (User Obligations)
1. Users must keep their personal information up to date, and they are responsible for any problems that arise from entering inaccurate information.
2. If you register as a member using someone else’s personal information, you may lose your user status or be punished under relevant personal information protection laws.
3. Users are responsible for maintaining the security of their e-mail address, password, etc. and may not transfer or rent it to a third party.

Article 17 (Matters regarding installation, operation and refusal of automatic personal information collection devices)
1. In order to provide individualized services to users, the company uses an automatic personal information collection device (referred to as “cookies”) that stores usage information and retrieves it from time to time. Cookies are a small amount of information that the server (http) used to run the website sends to the user’s web browser (including PC and mobile) and are sometimes stored in the user’s storage space.
2. Users have the option to install cookies. Therefore, users can allow all cookies by setting options in their web browser, confirm each time a cookie is saved, or refuse to save all cookies.
3. However, if you refuse to store cookies, you may have difficulty using some of the company’s services that require login.

Article 18 (How to specify permission to install cookies)
You can configure settings such as allowing or blocking cookies through your web browser options.
1. Edge: Select menu at the top right of the web browser > Cookies and site permissions > Manage and delete cookies and site data
2. Chrome: Settings menu at the top right of the web browser > Privacy and security > Cookies and other site data
3. Whale: Settings menu at the top right of the web browser > Privacy > Cookies and other site data

Article 19 (Designation of the company’s personal information protection officer)
1. In order to protect users’ personal information and handle complaints related to personal information, the company designates the relevant departments and personal information protection officers as follows.
A) Personal Information Protection Officer
1) Name: ZHAO RUl
2) Position: CEO
3) Phone number: 02-6914-6680
4) Email: info@redbiocp.com
B) Personal Information Protection Manager
1) Department in charge: Management Support Team
2) Person in charge: Yeonwoong Jeong
3) Phone number: 02-6914-6680
4) Email: info@redbiocp.com

Article 20 (Methods of relief for infringement of rights)
1. In order to receive relief from personal information infringement, the information subject may apply for dispute resolution or consultation to the Personal Information Dispute Mediation Committee, the Korea Internet & Security Agency Personal Information Infringement Reporting Center, etc. For other personal information infringement reports and consultations, please contact the organizations below.
A) Personal Information Dispute Mediation Committee: (without area code) 1833-6972 (www.kopico.go.kr)
B) Personal Information Infringement Reporting Center: (without area code) 118 (privacy.kisa.or.kr)
all. Supreme Prosecutors’ Office: (without area code) 1301 (www.spo.go.kr)
C) National Police Agency: (without area code) 182 (ecrm.cyber.go.kr)
2. The company guarantees the information subject’s right to self-determination of personal information and strives to provide consultation and relief for damage caused by personal information infringement. If reporting or consultation is necessary, please contact the responsible department in Article 1.
3. The head of a public institution responds to requests pursuant to the provisions of Article 35 (view of personal information), Article 36 (correction/deletion of personal information), and Article 37 (suspension of processing of personal information, etc.) of the Personal Information Protection Act. A person whose rights or interests have been infringed due to a disposition or omission may request an administrative trial in accordance with the provisions of the Administrative Appeals Act.
A) Central Administrative Appeals Commission: (without area code) 110 (www.simpan.go.kr)

Supplementary provisions

Article 1 This policy comes into effect from 2024.03.02.